The current guidance around prescriptions is as follows:
Please request repeat prescriptions/collect medications as you have been doing previously with the following exceptions:
If you are coming to the surgery (for any reason), please take care to wear gloves and to try and cover your nose and face where possible. This is to protect you from any risk of contamination and to protect our staff as well. Please wash your hands before attending and, if you are self-isolating with any symptoms, then you must stay at home.
Please only come to the surgery if it is necessary to do so.
We are open from 8.00am to 6.30pm every weekday and have a full time Dispensary which will issue medication to those who live more than one mile away from a chemist.
Please note, as from April 1st 2019 Gabapentin and Pregabalin are now Controlled Drugs and we will only prescribe a 28 day supply. The prescription is also valid for only 28 days. Further information can be found on this leaflet about Gabapentin and Pregabalin.
Please note the following order/collection times:
Any items that require clinical input may take longer.
The Practice has a Dispensary to enable us to supply medication to patients who live more than a mile away for a chemist. For this reason, patients resident in Saxmundham, Leiston and Aldeburgh cannot be supplied with medication by the Practice. Non-dispensing patients will need to collect their prescription from the Dispensary and take them to the chemist of their choice.
All repeat prescriptions are dealt with by our dispensers. Patients are required to give 48 working hours for these to be prepared. This allows us time to order the medication and to meet safety legislation. Please note that we are not open on Saturdays or Sundays.
Prescriptions may be ordered in person, in writing, using the email address email@example.com, or using our online facilities via EMIS Patient Access.
If you need advice on your prescribed medication such as side effects or drug interactions, you should contact Dispensary in person or by telephone. If we cannot help we can speak to your doctor who can provide you with the necessary information.
If you have any unused or out-of-date medication you should return it to us and we will dispose of it safely. To contact Dispensary please call 01728 602022 (between 8.00am and 6.30pm).
EPS enables prescribers - such as GPs and Nurse Practitioners - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff. More info below or on the EPS website.
Either complete our online nomination form, a nomination slip available from our reception or at any pharmacy or dispensing appliance contractor that offers EPS. Nomination means you choose a place for your GP Practice to electronically send your prescription to. You don't need a computer to use EPS. You can choose up to one of each of the following:
You can change your nomination or cancel it and return to paper prescriptions at any point. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, complete our online nomination form or present at our Reception desk. Inform us before your next prescription is due or your prescription may be sent to the wrong place.
EPS is reliable, secure and confidential. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.
Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you collect repeat prescriptions you will not have to visit your GP practice just to pick up your paper prescription. Instead, your GP will send the prescription electronically to the place you choose, saving you time.
The prescription is an electronic message so there is no paper prescription to lose.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
If the prescription needs to be cancelled the GP can electronically cancel and issue a new prescription without you having to return to the practice – saving you extra trips.
You can get all these benefits if you:
You will not get as many benefits, if you:
Please see this Patient Advice - long term use of Proton Pump Inhibitors document for further informaiton.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.
Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.