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Welcome to Saxmundham Health

Welcome to our website which we hope you will find both useful and informative.


eConsult e-consultation Service

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Doctors online

Contact our Doctors online

Fill out a simple online form to get advice and treatment within 1 working day




Please note the surgery will be closed on the following dates:

Christmas Day - Tuesday 25th December

Boxing Day - Wednesday 26th December

New Years Day - Tuesday 1st January

Please remember we are closed for 3 working days only therefore you only need to order your medication one week before it is due to run out. Early orders will not be processed unless it is due to run out over the Christmas period. 

Please note on Wednesday 2nd January 2019 we will not be open until 1:30pm due to our annual stocktake. We apologise for any inconvenience this may cause.




Macmillan Coffee Morning on September 28th

Saxmundham Health staff put healthy eating on hold for the morning to participate in Macmillan Cancer Support’s attempt to host the world’s biggest coffee morning!  More than a dozen staff who work at the surgery brought in cakes and baked goods to raise money for Macmillan Cancer Support, with similar events taking place all across the country. The event was organised by Care Navigator Keziah, a keen baker, with the cakes laid out beautifully in the staff kitchen and raised over £110!


New Paramedic and Urgent Care Scheme

Please click here to read about our new Paramedic and Urgent Care scheme


Care Navigation

At Saxmundham Health we are proud to have introduced a system called Care Navigation which aims to get all our patients seen by the most appropriate person, first time, in good time. Click here for the full story.


Our Telephone Calls are Recorded

All of our telephone calls are recorded as part of our telephone call recording policy. Access and playback of recordings is carefully controlled and governed by data protection legislation. Only suitably training staff with the appropriate authority can access calls.

Access to calls may be for a number of reasons. The three main reasons are checking accuracy, answering complaints, and for staff training to improve service and skills.


No Longer Providing Medication for Periods of Travel Longer than 28 Days

To ensure the safety of our patients whilst out of the area Saxmundham Health will no longer provide medication for periods of travel longer than 28 days. This is important because medical conditions should have ongoing clinical oversight which cannot be provided whilst patients are absent. Our new rule is in line with guidelines issued by the Ipswich and East Suffolk Clinical Commissioning Group and is NHS policy . If you are planning to be away please give our Dispensary as much notice as possible that you will need up to 28 days’ medication from the first day of your planned trip. Thank you for your understanding.  Click here for details.


General Interest Videos




Click here to read our latest newsletter.


General News

Our current news stories include:
  • Saying 'Yes' could save your life
  • Practice Training and Development dates.


NHS Resources Wasted

Up to 60 patients per week fail to attend their appointments with us (DNA - did not attend) wasting valuable NHS resources. We now have a new policy to help deal with this growing problem - Click here


Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

More Information


Patient Pack

Our new Patient Pack is now available - click here. New Patients no longer need a health check. Reception can provide our Patient Pack which has all you will need inside. It also helps signpost all patients to community services and gives health advice.


If you need medical attention

'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.


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