Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

Welcome to Saxmundham Health

Welcome to our website which we hope you will find both useful and informative.

 

eConsult e-consultation Service

Contact our
Doctors online

Contact our Doctors online

Fill out a simple online form to get advice and treatment within 1 working day

GET STARTED NOW

 

STOP PRESS

17.08 MONDAY 21/05/18 DUE TO A BT FAULT OUR PHONE LINES ARE CURRENTLY DOWN AND MAY BE FOR THE NEXT 24 HOURS. YOU CAN ACCESS E-CONSULT OR PATIENT ONLINE ACCESS VIA THIS WEBSITE. WE HAVE TEMPORARILY ARRANGED FOR OUR CALLS TO BE DIVERTED TO A SINGLE ANALOGUE LINE, HOWEVER THERE WILL BE DELAYS AND WE WOULD APPRECIATE THIS BEING KEPT FREE FOR EMERGENCIES WHERE POSSIBLE. WE WILL UPDATE THIS MESSAGE AS SOON AS WE CAN.

SAXMUNDHAM HEALTH

CARE NAVIGATION

At Saxmundham Health we are proud to have introduced a system called Care Navigation which aims to get all our patients seen by the most appropriate person, first time, in good time. Click here for the full story.

 

OUR TELEPHONE CALLS WILL BE RECORDED FROM 1ST MARCH 2018

With effect from 1/3/2018 all of our telephone calls will be recorded as part of our telephone call recording policy. Access and playback of recordings will be carefully controlled and are governed by data protection legislation. Only suitably training staff with the appropriate authority can access calls.

Access to calls may be for a number of reasons. We anticipate that the three main reasons will be for checking accuracy, answering complaints, and for staff training to improve service and skills.

 

NO LONGER PROVIDING MEDICATION FOR PERIODS OF TRAVEL LONGER THAN 28 DAYS

To ensure the safety of our patients whilst out of the area Saxmundham Health will no longer provide medication for periods of travel longer than 28 days. This is important because medical conditions should have ongoing clinical oversight which cannot be provided whilst patients are absent. Our new rule is in line with guidelines issued by the Ipswich and East Suffolk Clinical Commissioning Group and is NHS policy . If you are planning to be away please give our Dispensary as much notice as possible that you will need up to 28 days’ medication from the first day of your planned trip. Thank you for your understanding.  Click here for details.

 

General Interest Videos

 

 

Newsletter

Click here to read our latest newsletter.

 

General News

Our current news stories include:
  • Saying 'Yes' could save your life
  • Practice Training and Development dates.
    Read more...
NHS Resources Wasted

Up to 60 patients per week fail to attend their appointments with us (DNA - did not attend) wasting valuable NHS resources. We now have a new policy to help deal with this growing problem - Click here

 

Other News and Information

Patient Participation Group

Did you know we have a Patient Participation Group?

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

More Information
Patient Pack

Our new Patient Pack is now available - click here. New Patients no longer need a health check. Reception can provide our Patient Pack which has all you will need inside. It also helps signpost all patients to community services and gives health advice.

If you need medical attention

'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score.

One You is here to help you get back to a healthier you. Take our quiz to see how you score.
 

START QUIZ

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

View your Medical RecordChange your Contact DetailsSurgery NewsFind Local Services
NHS 111

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Friends and Family Test

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment?  Please spend 2 minutes to take the Friends and Family Test.

NHS Choices

NHS Choices

NHS Choices is the online 'front door' to the NHS.  Get insights into the factors that influence visits to NHS Choices provided by the NHS Choices reporting team.

Patient UK

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page